Returns and refunds

Thank you for shopping with us. Due to the nature of our products and for hygiene and safety reasons, all sales are final.

No Returns

We do not accept returns, exchanges, or cancellations once an order has been placed and processed.

No Refunds

All purchases are non-refundable. We are unable to offer refunds for:

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  Change of mind
  
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  Incorrect product selection
  
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  Dissatisfaction after use
  
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  Shipping delays caused by carriers
  
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  Incorrect shipping information provided at checkout
  
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Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

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  Your order number
  
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  Clear photos of the item(s) received
  
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  A description of the issue
  
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We will review your request and, if approved, may provide a replacement item at our discretion.

Lost or Stolen Packages

We are not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. Please contact the carrier directly for assistance.

Contact Information

If you have questions regarding your order, please contact us at:

Email: [email protected]

By placing an order with us, you acknowledge and agree to this Returns & Refunds Policy.

Thank you for choosing us for your luxury lash supply needs. We appreciate your support and business.